Terms of Use

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About Us

Removesynaturali is a textile retailer based in Stockholm, Sweden. We specialize in Nordic neutral textiles including linen, cotton, and wool fabrics.

Our business address: Hornsgatan 53, 118 49 Stockholm, Sverige

Contact: Phone +46 8 669 90 00 | Email: shadow@removesynaturali.world

Business hours: Monday-Friday 10:00-18:00, Lördag 10:00-16:00, Sunday closed

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

Use of Website

You may use our website for lawful purposes only. You agree not to use the site in any way that violates applicable laws or regulations, infringes upon the rights of others, or interferes with the operation of the website.

You are responsible for maintaining the confidentiality of any account information and passwords you may use to access certain features of our website.

Product Information

We strive to provide accurate product descriptions and images on our website in accordance with Swedish consumer protection laws. However, product colors may vary slightly from what appears on your screen due to display settings and lighting conditions.

All product information, including descriptions, specifications, and images, is provided in good faith. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

In accordance with the Swedish Consumer Sales Act (Konsumentköplagen), products must conform to what was agreed upon at the time of purchase. If a product does not conform to the agreement, you have rights under Swedish consumer law.

Pricing and Payment

All prices are displayed in Swedish Krona (SEK) and include Swedish VAT (moms) at the applicable rate, in accordance with Swedish tax law. Prices are subject to change without notice, but price changes will not affect orders that have already been confirmed.

Payment must be made in full at the time of purchase. We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express)

Debit cards

Swish (for Swedish customers)

Klarna (buy now, pay later options)

Bank transfer (for orders over 5,000 SEK)

All payments are processed securely through our payment providers. We do not store complete credit card details on our servers.

In accordance with Swedish consumer law, you have the right to cancel your order before delivery without penalty. Once payment is processed, your order is confirmed and will be prepared for shipment.

All prices are final and include applicable taxes. Any customs duties or import taxes for international orders are the responsibility of the customer.

Shipping and Delivery

We ship orders within Sweden and internationally. Shipping costs and delivery times vary depending on your location and the shipping method selected.

Standard shipping within Sweden: 2-5 business days, starting from 99 SEK

Express shipping within Sweden: 1-2 business days, starting from 199 SEK

International shipping: 5-14 business days, costs vary by destination

Orders are typically processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order has been shipped.

Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays. We are not responsible for delays caused by shipping carriers.

If your order has not arrived within the estimated delivery time, please contact us and we will investigate the matter.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Removesynaturali or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Limitation of Liability

To the extent permitted by Swedish law, Removesynaturali shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the products purchased through it.

Our total liability for any claims arising from your use of the website or products shall not exceed the amount you paid for the products in question.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by Swedish law.

In accordance with the Swedish Consumer Sales Act (Konsumentköplagen), consumers always have statutory rights that cannot be limited by these terms.

Dispute Resolution

If you have any concerns or disputes regarding these Terms of Use or our services, we encourage you to contact us first to resolve the matter amicably.

For consumers in Sweden, disputes may be submitted to:

The Swedish Consumer Agency (Konsumentverket) - the government agency responsible for consumer protection

The European Online Dispute Resolution platform (ODR platform) at ec.europa.eu/consumers/odr

Allmänna reklamationsnämnden (ARN) - the Swedish National Board for Consumer Disputes, which provides free dispute resolution for consumer complaints

If a dispute cannot be resolved through negotiation or alternative dispute resolution, it shall be subject to the exclusive jurisdiction of the courts of Sweden, unless mandatory consumer protection laws require otherwise.

As a consumer, you always have the right to bring proceedings in the courts of your country of residence, in accordance with EU consumer protection legislation.

Applicable Law

These Terms of Use are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of Stockholm, Sweden, except where mandatory consumer protection laws provide otherwise.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.